Friendship, ME | 2020 - 2024
● Working with Acrisure Insurance, created a test matrix for the migration of data from newly acquired companies into the Acrisure environment.
● Performed data analytics for TD Bank on customer transactions.
● Partnered with NBCU to identify, plan, create, and implement testing strategies across the SyFy, Bravo, and Oxygen channels.
● Performed industry standard A11Y testing for Global Citizen.org
Louisville, CO | 2017 - 2018
● Built and led a cross-functional, international team, establishing a complete quality assurance lifecycle from the ground up.
● Increased pre-deployment defect detection by 500% by enhancing QA processes and collaborating with mobile, desktop, database, sys/ops, cloud, and marketing teams.
● Played a critical role in ensuring the success of two major race day events by implementing a robust QA lifecycle and release schedule.
Denver, CO | 2015 - 2017
● Led test case development for legacy web and mobile applications.
● Worked closely with customer support to resolve critical customer issues.
● Managed testing for hotfixes and new browser/mobile releases, ensuring smooth deployments across platforms.
Denver, CO | 2009 - 2015
● Led test efforts for web-based conferencing applications, writing and executing test cases and server failover test matrices.
● As QA Team Lead, assigned tasks, reviewed test cases, and made go/no-go deployment decisions.
● Acted as Scrum Master, leading sprint planning, estimation, and backlog prioritization for the QA team.
● Drove test automation initiatives and handled hotfix management.
Boulder, CO | 2006 - 2009
● Lead test on email/social media aggregation suite
● As QA Team Lead, assigned tasks, reviewed test cases, and made go/no-go deployment decisions.
● Scrum Master, leading sprint planning, estimation, and backlog prioritization for the Engineering team.
Denver, CO | 2004 - 2006
● Managed QA efforts for Next Generation Publishing Software, enabling seamless online publishing for MNGI’s news outlets, including The Denver Post.
● Wrote automated regression scripts and performed manual testing for new software components.
Littleton, CO 2003
● Led testing efforts for the SQL-based Integrity Management Program (IMP) software used in evaluating the risks of natural gas pipeline failures.
Boulder, CO 2001 - 2002
● Managed testing for MarketDat, a subscription-based retail database used by energy providers to assess market opportunities for energy products.
QA Engineer - eDeploy.com(Folded)
Golden, CO 2000 - 2001
● Led test efforts for web-based import/export procedures, ensuring system accuracy and reliability.
QA Director/Lead Analyst - FirstPerson(Folded)
Englewood, CO 1998 - 2000
● Responsible for the design and administration of the test environment for a web-based personal portal, which included features like instant messaging, mail service, and web headlines.